Join us for an engaging and practical workshop where you will

• Explore key types of critical conversations, including setting expectations, sense-making, accountability, and feedback.

• Reflect on your own comfort level with tricky discussions and identify areas for growth.

• Learn practical strategies to navigate difficult reactions and maintain constructive dialogue.

• Gain confidence in using structured conversation techniques that foster clarity and trust.

• Walk away with a go-to toolkit of phrases to help you handle any critical conversation effectively.